How Do Quality Inspections Work in Shop Floor Insight?

How do quality inspections work in Shop Floor Insight, and how are they linked to production order operations?

Quality inspections in Shop Floor Insight allow operators and quality personnel to capture structured measurement data directly from the shop floor interface, tied to a specific production order routing line. The feature is powered by the Quality Inspector module from Insight Works, which provides the inspection template framework, tolerance rules, and pass/fail logic that operators interact with from the shop floor client.

Setting Up Inspection Templates

Quality inspections are built on templates called Quality Inspection Templates, which define what fields to capture and what acceptable values look like. Each field in a template can represent a measurement such as a dimension, temperature, or torque reading, and each field can be configured with tolerance thresholds that determine whether a recorded value passes or fails. Templates are set up in Microsoft Dynamics 365 Business Central and can be reused across multiple production order types or routing steps.

Triggering Inspections from the Shop Floor

Inspections can be triggered in two ways from the shop floor client. An operator can initiate an ad-hoc inspection by selecting the Quality Inspections panel while clocked into a production order routing line, provided they have the appropriate function permission enabled. Inspections can also be configured to appear automatically when an operator records output on a specific operation, using the Output QI Template setting on the Client Configuration Card. In either case, the resulting inspection record is linked to the specific routing line that was active at the time.

Pass/Fail Results and Downstream Actions

As operators enter values, the system provides immediate visual feedback showing whether each recorded value falls within the configured tolerances. When an inspection fails, Business Central workflows or Power Automate flows can be configured to trigger follow-up actions such as notifications, non-conformance records, or holds on downstream operations. This gives quality teams the ability to respond to failures in real time rather than discovering them after the fact.

Relevant Tools

Shop Floor Insight is the MES solution from Insight Works for Dynamics 365 Business Central, providing the shop floor interface through which operators record quality inspection data alongside time and output. Quality Inspector is the Insight Works module that powers the inspection template framework within Shop Floor Insight, enabling structured data capture, tolerance-based pass/fail evaluation, and linkage of inspection records to specific production order routing lines.

Quality inspections in Shop Floor Insight are structured data capture forms built on Quality Inspector templates, linked to specific production order routing lines. They support real-time pass/fail feedback and can trigger automated follow-up processes through Business Central workflows or Power Automate when results fall outside defined tolerances.