Review: Zebra MC9400 Mobile Computer for Business Central.

Mobile computers, like the Zebra MC9400, provide valuable support to businesses using Microsoft Dynamics 365 Business Central, especially in manufacturing and warehousing. These devices offer workers convenient access to real-time data, enabling them to update and process information directly from the shop floor or warehouse. By integrating with Business Central, mobile computers can help reduce errors, improve efficiency, and support accurate inventory tracking and order fulfillment. Mobile computers contribute to smoother workflows and better-informed decision-making in environments where clear and timely data is essential.

Mobile Computer versus a Handheld Scanner: What's the difference?

Rugged mobile computers and handheld scanners serve distinct purposes in warehouses and manufacturing floors. Rugged mobile computers are versatile devices with complete operating systems capable of running software like Microsoft Dynamics 365 Business Central, enabling users to perform tasks beyond scanning. They’re built for durability, with touchscreens, keyboards, and multiple connectivity options, making them ideal for mobile workers handling complex operations. Handheld scanners, by contrast, focus on fast, repetitive barcode or RFID scanning and typically connect to a more extensive system. While rugged mobile computers offer broad functionality for tasks like warehouse management, handheld scanners are optimized for quick, efficient scanning in settings like point-of-sale and inventory counts.

Is the Zebra MC9400 a good choice for Business Central?

The Zebra MC9400 is a solid tool for Microsoft Dynamics 365 Business Central users in manufacturing and warehousing. Equipped with Wi-Fi 6E and optional 5G, it supports real-time data synchronization, aiding timely decision-making and smooth operations. The SE58 Extended Range Scan Engine with IntelliFocus™ enables scanning from close range to over 100 feet, streamlining inventory management. Built for durability, the MC9400 performs consistently in demanding environments. Its 4.3-inch display, functional with wet hands or gloves, adds to its suitability for industrial use. These features make the MC9400 a practical choice for boosting accuracy and efficiency in Business Central settings.

Who should consider using the Zebra MC9400?

The Zebra MC9400 is a versatile choice for businesses that require durable, high-performance mobile computing in environments where real-time data access and rugged design are essential. Businesses that should consider the MC9400 include:

  • Manufacturing: This is a sector where tracking materials, monitoring production processes, and managing inventory accurately are critical. The MC9400’s rugged design and long-range scanning support efficient operations in demanding conditions.
  • Warehousing and Distribution: Warehouses that need reliable devices for inventory management, order picking, and shipping can benefit from the MC9400’s extended scanning range, quick data entry, and durable build, making it ideal for both indoor and outdoor use.
  • Transportation and Logistics: Companies involved in logistics and freight operations, where rapid, accurate data capture and connectivity are essential for tracking shipments, managing inventory, and maintaining real-time updates.
  • Retail: Large retail chains with extensive inventory or back-of-store operations where employees need to track stock levels, manage transfers, and assist with customer inquiries on the spot.
  • Field Service: Organizations with field-based teams need rugged devices for asset tracking, inspections, and service tasks. The MC9400 is built to withstand various environmental conditions and extended use.

The MC9400’s durability, connectivity, and scanning capabilities benefit each industry, helping to streamline processes and improve operational accuracy.

What are the pros and cons of the Zebra MC9400?

Pros

  • Connectivity: Wi-Fi 6E and 5G enable fast, reliable connections, ideal for real-time data in extensive facilities.

  • Extended Scanning: The SE58 scanner reads barcodes from close to 100 feet, which is ideal for versatile applications.

  • Rugged Design: Built for harsh environments, with models for cold storage and hazardous areas, plus durability for drops and water exposure.

  • Security and Efficiency: Facial recognition enhances security; Bluetooth 5.3 improves battery life and reduces interference.

  • Accessory Compatibility: Works with older MC9300 and MC9200 accessories, saving on upgrade costs.

  • Customizable Keypads: Seven replaceable keypads allow on-site customization for different tasks.

Cons

  • Weight: At 26.2 oz, it may feel heavy for long handheld use.

  • Added License Costs: OCR Wedge and Workcloud Communication require extra licenses, increasing costs.

  • Battery Management: PowerPrecision+ requires monitoring for replacements, adding to maintenance.

MC9400 Keyboard Options

The Zebra MC9400 offers a range of backlit, field-replaceable keypad options to match different data entry needs and environments:

  • 58-Key Alphanumeric: A full alphanumeric option, suitable for users needing extensive text input and numbers.
  • 53-Key Alphanumeric Standard: This streamlined alphanumeric layout is ideal for general-purpose data entry tasks where space efficiency is key.
  • 53-Key Terminal Emulation (5250 and VT): This product is designed for users who work with terminal emulation systems. It makes it easy to navigate legacy software without needing additional peripherals.
  • 43-Key/34-Key Numeric with Function Keys: These options provide a numeric layout with function keys for quick number entry and common commands, often useful in warehousing and inventory tasks.
  • 29-Key Numeric Calculation: A compact layout focused on numeric input, well-suited for quick calculations and repetitive logistics and inventory management tasks.

Each keypad can be swapped on-site, allowing businesses to customize the device as needs evolve without service interruptions.

58-Key Alphanumeric 

53-Key Alphanumeric Standard

53-Key Terminal Emulation

43-Key Numeric

34-Key Large Numeric 

29-Key Large Numeric 

MC9400 Display

The Zebra MC9400’s 4.3-inch WVGA color display offers 800×480 resolution, ensuring clear visuals for various tasks. Protected by Corning® Gorilla® Glass, it resists scratches and damage. At the same time, its dual-mode capacitive touch panel allows input via a bare or gloved finger or a stylus, adding flexibility in diverse environments. The screen includes options tailored to different settings: the standard model has an air gap, and the freezer model features an optically bonded panel to prevent condensation, making the MC9400 display adaptable to regular and extreme conditions.

MC9400 4.3 Inches

Iphone Pro 6.0 Inches

Iphone Pro 6.0 Inches

Iphone Pro Max 6.7 Inches

Iphone Pro Max 6.7 Inches

Google Pixel Pro 6.7 Inches

Google Pixel Pro 6.7 Inches

MC9400 Built-in Camera Option

The Zebra MC9400 has an 8 MP front-facing camera for video collaboration, while the 16 MP rear camera offers autofocus for capturing high-quality, detailed images. The rear camera includes an LED flash that produces balanced white light, ideal for clear documentation in low-light settings. Additionally, the camera supports Torch mode and HDR, enhancing image clarity and detail, which is especially useful for recording incoming shipments, quality checks, and other visual documentation tasks.

MC9400 Scanning Capabilities and Range

The Zebra MC9400 offers advanced scanning capabilities through its SE58 1D/2D Extended Range Scan Engine, powered by IntelliFocus™ technology, allowing users to scan barcodes from close up to distances over 100 feet. This flexibility makes it ideal for various tasks, from close-range picking to scanning items on high shelves. The device features a green laser aimer, which is more visible than traditional red, improving accuracy in different lighting conditions. Additionally, the SE4770 1D/2D Scan Engine with a red laser aimer provides reliable scanning for standard-range applications, making the MC9400 versatile for both near and long-distance scanning needs.

MC9400 Battery Performance

The Zebra MC9400 offers strong battery performance with its 3.6V, 7000mAh rechargeable Li-Ion battery, designed to support extended usage throughout demanding shifts. For added versatility, the device includes an optional BLE battery with the same capacity, allowing for Bluetooth Low Energy tracking and a non-incendive battery option for hazardous environments. A 5000mAh battery, explicitly built to withstand low temperatures, is available for freezer applications. The MC9400 also supports hot-swap functionality, so users can replace the battery without losing their session, minimizing downtime and keeping operations running smoothly.

MC9400 Drop Resistance and Environmental Sealing

The Zebra MC9400 is engineered for rugged environments, withstanding drops from 12 feet (3.65 m) onto concrete per MIL-STD-810H standards, and the freezer model endures drops from 7 feet (2.1 m) in extreme cold. It also passes a rigorous 6,000-tumble test from 3.3 feet (1 m), confirming resilience after repeated impacts. Its IP65 and IP68 ratings make it both dust-tight and water-resistant, able to withstand high-pressure sprays and submersion. Operating temperatures range from -4°F to 122°F (-20°C to 50°C) for the standard model and -22°F to 122°F (-30°C to 50°C) for the freezer model, with a storage range of -40°F to 158°F (-40°C to 70°C). Additionally, the MC9400 resists humidity, vibrations, and electrostatic discharge up to ±15 kV, making it reliable in diverse, demanding conditions.

Drop Resistance
0 foot

MC9400 Form Factor

The Zebra MC9400 is available in handheld and gun-style configurations, offering flexibility for different operational needs. The handheld model is compact, making it easier to carry for extended periods. In contrast, the gun-style model includes an integrated pistol grip, which enhances comfort and efficiency for high-frequency scanning tasks like inventory management or order picking. This ergonomic grip helps reduce user fatigue during long shifts. Both configurations are built for rugged environments, providing reliable performance in demanding industrial settings where durability and ease of use are essential.

Handheld Configuration:

  • Designed for versatility and ease of use across various settings.
  • Compact and balanced, suitable for tasks requiring mobility and handling flexibility, like retail operations or light warehouse duties.
  • Ideal for users who need a balance between scanning and data entry tasks.

Pistol Grip Attachment:

  • Transforms the MC9400 for optimized ergonomics in intensive scanning applications.
  • Ideal for high-volume scanning environments such as logistics and warehousing.
  • Reduces wrist and arm strain with a more natural hand position, improving comfort and reducing fatigue over extended periods.

Shop Online for Zebra MC9400

The Zebra MC9400 mobile computer is available in configurations designed to meet specific operational requirements, emphasizing the importance of selecting a model that includes the features necessary for optimal performance:

  • Keyboard Options: Choose from multiple keypad options, including alphanumeric, numeric function, and terminal emulation keypads, tailored to match data entry needs in different workflows.
  • Memory Capacity: The MC9400 comes with 6 GB of RAM and 128 GB of Flash storage, providing ample capacity for running multiple applications and storing essential data.
  • Camera Options: The MC9400 includes an 8-megapixel front camera for collaboration and a 16-megapixel rear camera, ideal for detailed image capture in documentation and quality control tasks.
  • Scan Range: Equipped with the SE58 Extended Range Scan Engine and IntelliFocus™ technology, the MC9400 supports a wide range of scanning distances—from close-up to over 100 feet—suitable for diverse operational needs.
  • Form Factor: Available in a compact handheld design and a gun-style configuration with an ergonomic scan handle, the MC9400 provides flexibility for scanning-intensive tasks while reducing user fatigue.

Selecting the appropriate MC9400 configuration ensures that the device is tailored to enhance productivity and meet the specific demands of your operational environment.

Shop Zebra MC9400 Mobile Computers

Accessories for the MC9400

Zebra offers a comprehensive range of accessories for the MC9400 mobile computer, allowing customization to suit specific operational needs. This includes charging solutions, ergonomic add-ons, connectivity options, and protective cases designed to enhance versatility and extend the device’s utility. Here is a list of the accessories for the MC9400 available from Insight Works:

Shop Zebra MC9400 Accessories
Honeywell Power Cord

Honeywell Power Cord

Original price was: USD $12.52.Current price is: USD $10.00.
Zebra Power Supply

Zebra Power Supply

Original price was: USD $78.41.Current price is: USD $67.00.
Zebra DC Line Cord

Zebra DC Line Cord

Original price was: USD $13.51.Current price is: USD $12.00.
Zebra DC Line Cord

Zebra DC Line Cord

Original price was: USD $36.53.Current price is: USD $31.00.

Service Agreements for the MC9400

Zebra’s service agreements for the MC9400 mobile computer provide customized support and maintenance options, including extended warranty, repairs, and technical support. These plans range from basic extended coverage to comprehensive packages with 24/7 support and fast device replacement, allowing businesses to select the level of service that best aligns with their needs. These agreements help ensure device reliability and operational efficiency, maximizing the value of the investment and minimizing potential downtime.

Shop Zebra MC9400 Service Agreements

Zebra MC9400 Document Downloads

Zebra MC9400 User Guide
Zebra MC9400 Quick Start Guide
Zebra MC9400 Datasheet

Zebra MC9400 Detailed Specifications

  • Dimensions: 9.4 in. L x 3.5 in. W x 7.4 in. H
  • Weight: 26.2 oz./743 g with battery
  • Display: 4.3 in. WVGA; 800 x 480 pixels; color display
  • Touch Panel: Dual mode capacitive touch with finger, gloved finger, or stylus input
  • Power: Rechargeable Li-Ion: 3.6V, 7000mAh (25.20 Wh); Optional BLE, Battery Li-Ion 3.6V, 7000mAh
  • Expansion Slot: MicroSD supports up to 2 TB
  • SIM: MC9450 only: 1 nano SIM; 1 eSIM
  • Network Connections: MC9400/MC9450: WLAN, WPAN (Bluetooth), USB 2.0
  • Notifications: Audible tone; multi-color LED; haptic feedback
  • Keypad: Backlit, field replaceable keypads; 58 Key AlphaNumeric, 53 Key AlphaNumeric STD, 53 Key Terminal Emulation (5250 and VT)
  • Voice and Audio: Speaker, microphone, PTT voice (internal speaker and Bluetooth wireless headset support)
  • Buttons: Trigger scan button; keypad scan button
  • Interface Ports: USB 2.0 (bottom pogo connector) — high speed (host and client)
  • CPU: Qualcomm 4490 octa-core; 2.4 GHz
  • Operating System: Upgradeable to Android 17
  • Memory: 6 GB RAM/128 GB Flash
  • Security: FIPS 140-2 Validated; supports Secure Boot and Verified Boot
  • Operating Temperature: Standard: -4°F to 122°F/-20°C to +50°C, Freezer: -22°F to 122°F/-30°C to +50°C
  • Storage Temperature: -40°F to 158°F/-40°C to 70°C
  • Humidity: Standard: 5%-95% non-condensing; Freezer: 5%-95% condensing
  • Drop Specification: Exceeds per MIL-STD-810H: 12 ft./3.65 m to concrete; Enterprise drop standard eight ft. (2.4 m) to concrete
  • Drop Specification: Exceeds per MIL-STD-810H: 12 ft./3.65 m to concrete; Enterprise drop standard eight ft. (2.4 m) to concrete
  • Camera: Front: 8 MP; Rear: 16 MP autofocus; flash LED generates balanced white light; supports Torch mode + HDR (standard)
  • NFC: ISO 14443 Type A and B; FeliCa and ISO 15693 cards
  • Vibration: 4 g’s PK Sine (5 Hz to 2 kHz); 0.04 g 2/Hz Random (20 Hz to 2 kHz); 60-minute duration per axis, three axis
  • Electrostatic Discharge (ESD): +/- 15 kV air discharge; +/- 8 kV direct discharge; +/- 8 kV indirect discharge
  • Interactive Sensor Technology (IST): Light Sensor, Magnetometer, Motion Sensor