Review: Zebra MC9300 Mobile Computer for Business Central

In the evolving business technology landscape, finding the right tools to support and enhance your systems is crucial. Integrating rugged mobile computers can offer significant benefits for organizations using Microsoft Dynamics 365 Business Central. These devices provide a durable solution for accessing and managing data on the go, which is crucial for businesses that operate in environments where traditional devices might not withstand the conditions. This article explores why choosing rugged mobile computers can be a practical decision for users of Business Central, focusing on improved reliability, data access in varied environments, and the potential for enhanced productivity.

Mobile Computer verses a Handheld Scanner: What's the difference?

Rugged mobile computers and handheld scanners cater to different needs in business operations. Rugged mobile computers are all-in-one devices designed for harsh conditions. Thanks to their full operating systems and versatile input options, they offer a broad spectrum of functions like data processing and real-time communication. Handheld scanners, in contrast, are simpler. They focus mainly on scanning barcodes or RFID tags to capture and transmit data without the advanced capabilities or durability of mobile computers. Choosing between them depends on your specific requirements for data management and environmental resilience.

Is the Zebra MC9300 a good choice for business central?

The Zebra MC9300 stands out for Business Central users due to its rugged design, high performance, and advanced scanning capabilities. Its durability suits harsh environments, while its powerful processing supports smooth Business Central operations. The device’s efficient data capture enhances inventory and tracking processes, and its long battery life ensures uninterrupted use. With easy integration into Business Central, user-friendly design, and reliable connectivity, the MC9300 streamlines workflows and boosts productivity in various settings.

Who should consider using the Zebra MC9300

Businesses facing demanding environments and needing precise data management should consider the Zebra MC9300. Its integration with Microsoft Dynamics 365 Business Central offers seamless operation, enhancing productivity across various sectors. Here’s why specific industries might find it particularly beneficial:

  • Warehousing and Distribution: Quick barcode scanning is beneficial for inventory management, which is crucial in handling large volumes of goods.
  • Manufacturing: Values its durability for minimizing downtime in harsh conditions, keeping production lines moving smoothly.
  • Retail: This department utilizes the device for accurate stock management and efficient order processing, ensuring customer satisfaction through accurate inventory levels.
  • Transportation and Logistics: Relies on its long battery life and connectivity for real-time updates, improving supply chain efficiency.
  • Healthcare: Its ruggeddesign makes it suitable for tracking supplies and assets, and it is sanitizable to maintain cleanliness standards.

This device is a strategic choice for organizations looking to optimize their workflows and improve service levels through enhanced data accuracy and operational efficiency.

What are the pros and cons of the Zebra MC9300?


  • Enhanced Durability: With an IP rating of IP65, and IP67 it is built to withstand tough conditions, including drops, dust, and water exposure, making it suitable for various challenging environments.
  • Advanced Scanning Capabilities: It offers fast and accurate barcode scanning for 1D and 2D codes, improving data entry speed and accuracy.
  • High Performance: It is equipped with a powerful processor and sufficient memory to handle Business Central applications smoothly, ensuring efficient task management.
  • Long Battery Life: Designed for all-day use without frequent recharging, supporting uninterrupted workflows.
  • Seamless Integration: Easily integrates with Microsoft Dynamics 365 Business Central, facilitating real-time data exchange and access.
  • Robust Connectivity Options: Provides reliable Wi-Fi and Bluetooth connectivity, keeping users connected to Business Central and other critical applications anywhere in the workplace.


  • Cost: The initial investment in rugged mobile computers like the MC9300 can be higher than standard handheld devices, potentially affecting budget-sensitive businesses.
  • Size and Weight: Compared to simpler handheld scanners, the MC9300 might be bulkier and heavier, which could impact user comfort over long periods.
  • Dependence on Wi-Fi or Cellular Data: In areas with poor connectivity, the device’s performance could be limited, affecting access to Business Central and other cloud-based resources.

MC9300 Keyboard Options

The Zebra MC9300 keyboard range caters to varied needs, from the 29-Key Numeric for simple inputs to the 34-Key and 43-Key layouts for mixed tasks and complex applications, respectively. The 53-Key Standard mimics a full keyboard, while the 53-Key VT and 53-Key 5250 specialize in terminal emulation. The 58-Key Alpha-Numeric offers extensive data and text entry. All keyboards are designed for durability and usability, compatible with freezer and backlight settings, and suitable for indoor and outdoor use.

29-Key Numeric

34-Key Numeric 

43-Key Numeric

53-Key Standard Alphanumeric

53-VT Alphanumeric

58-Key Alphanumeric

MC9300 Display

The Zebra MC9300 features a 4.3-inch high-resolution touchscreen designed for optimal clarity in various lighting conditions. It includes scratch-resistant and shatterproof technology, making it durable in industrial environments.

MC9300 4.3 Inches

Iphone Pro 6.0 Inches

Iphone Pro 6.0 Inches

Iphone Pro Max 6.7 Inches

Iphone Pro Max 6.7 Inches

Google Pixel Pro 6.7 Inches

Google Pixel Pro 6.7 Inches

The screen supports multi-touch gestures, allowing for efficient navigation and data entry across applications, including Microsoft Dynamics 365 Business Central. This adaptability makes it a reliable tool in diverse working conditions.

MC9300 Built-in Camera Options

The Zebra MC9300 is equipped with a 13MP high-resolution rear camera and a 5MP front camera, enhancing its functionality across various industrial applications. The 13MP rear camera is mainly designed for capturing detailed images and documents, making it ideal for tasks that require high-quality visual documentation such as proof of delivery, condition documentation, and inventory management. The addition of a 5MP front camera facilitates easy video communication and self-capture tasks, providing flexibility and convenience for users. Together, these camera features make the MC9300 a versatile tool for businesses looking to improve operational efficiency and accuracy in data collection and management by integrating seamless image capture into their workflows.

MC9300 Scanning Capabilities and Range

The Zebra MC9300 is equipped with a range of scanning options to meet diverse operational demands, featuring the SE965 1D standard range laser scanner for traditional barcode scanning and the SE4750 and SE4770 1D/2D standard range omnidirectional imagers for versatile barcode capture from any orientation. For specialized applications, the SE4750 DPM imager is tailored for direct part marks on surfaces, which is ideal for industrial settings. At the same time, the SE4850 extends capabilities with 1D/2D extended range imaging, capable of scanning distances up to 35.8 feet, perfect for large warehouses or outdoor areas. This array of scanners ensures that the MC9300 can be customized to efficiently handle everything from everyday retail scanning to complex industrial data capture needs, making it a highly adaptable tool for various business environments.

  • Zebra SE4770 Imager: Offers versatile 1D and 2D barcode scanning capabilities, making it an ideal solution for applications requiring rapid and reliable data capture across various barcode formats.
  • 1.1 Inches up to 3 Feet
  • Zebra SE4750 DPM Imager: It is a robust scanning engine that captures direct part marks (DPM) and 1D and 2D barcodes, enhancing traceability and efficiency.
  • 1.1 Inches up to 11.5 Feet
  • Zebra SE4750 Imager: Features advanced imaging technology that delivers fast and reliable scanning of 1D and 2D barcodes, making it a versatile choice for diverse applications.
  • 1.1 Inches up to 11.5 Feet
  • Zebra SE9654 Imager: It offers exceptional scanning capabilities for 1D and 2D barcodes, featuring an extended range for flexible data capture from varying distances. It is ideal for applications where efficiency and accuracy are critical.
  • 1.2 Inches up to 17 Feet
  • Zebra SE4850 Imager: It is equipped with advanced technology to efficiently scan 1D and 2D barcodes from a wide range of distances, making it a reliable choice for high-demand environments.
  • 3 Inches up to 35.8 Feet

These scanning options ensure that the MC9300 can be optimized for specific use cases, whether that involves routine inventory scans at close range or the need to read barcodes located at a distance in difficult-to-reach places.

MC9300 Battery Performance

The Zebra MC9300 boasts high-performance battery options, including a 7000mAh standard battery and a 5000mAh version for freezer use. These batteries are enhanced with PowerPrecision+ technology and offer longer cycle times and real-time insights for efficient management. They support fast charging up to 2.4A and feature a hot-swap capability with temporary session persistence, reducing downtime. This robust battery performance ensures the MC9300 remains operational in demanding work environments, optimizing productivity.

MC9300 Drop Resistance

The Zebra MC9300 mobile computer exemplifies outstanding durability for challenging operational environments, meeting the rigorous MIL-STD-810G standards:

  • Under Standard Conditions, it demonstrates exceptional resilience, capable of withstanding drops from heights of up to 10 feet in room-temperature environments. It also sustains 8-foot drops onto concrete surfaces across a wide temperature range. This level of durability underscores its robustness for a broad spectrum of industrial applications.
  • In Freezer and Cold Environments: The device further proves its ruggedness with a 7-foot drop resistance to concrete in cold temperatures, making it highly reliable for freezer conditions or outdoor settings during winter.

Adherence to the stringent MIL-STD-810G military standard emphasizes the Zebra MC9300’s ability to handle physical shocks and environmental extremes, making it an ideal choice for industries requiring high durability in their operational tech.

Drop Resistance
0 foot

MC9300 Form Factor

The Zebra MC9300 mobile computer offers variations in form factor to cater to a wide range of operational needs, with the handheld version and the pistol grip version being two of the most commonly chosen configurations. Each form factor provides specific benefits, making them suitable for different tasks and user environments.

Handheld Configuration:

  • Versatility: The handheld version is designed for general-purpose use, making it highly versatile for various applications, from retail floor operations to inventory management and administrative tasks.
  • Compact Design: The handheld version is more compact without the bulk of a pistol grip, making it easier to carry and handle in environments where space is limited or for tasks that require mobility.
  • Ease of Use for Casual Scanning: Ideal for users who perform scanning tasks intermittently rather than continuously throughout the day. It offers a balance between ergonomics and functionality for less intensive scanning activities.
  • Flexibility in Handling: The straightforward design allows for quick handoff between users and can be easily stored or docked when not in immediate use.

Pistol Grip Attachment:

  • Ergonomics for Intensive Scanning: The pistol grip form factor is ergonomically designed for comfort and reduced user fatigue during intensive scanning tasks. It’s ideal for applications requiring extensive barcode scanning throughout the day.
  • Efficiency and Speed: The pistol grip’s natural hand position and trigger mechanism allow for faster, more efficient scanning, which can significantly increase operational throughput and productivity, especially in logistics and warehouse settings.
  • Stability and Control: The grip gives users better control and stability during scanning, reducing the risk of dropping the device and making it easier to target barcodes accurately, particularly those out of easy reach.
  • Durability in Rugged Environments: Pistol grip versions are often built to withstand more rugged use, making them suitable for harsh environments where the device might be subjected to more bumps and drops.

Shop Online for Zebra MC9300

The Zebra MC9300 mobile computer provides a range of configurations to fit specific operational requirements, highlighting the significance of selecting a model that incorporates the desired functionalities:

  • Keyboard Options: You can choose from different keypad layouts, including alphanumeric, numeric, and functional, to match user data entry preferences and application needs.
  • Memory Capacity: Options include configurations with varying RAM (up to 4 GB) and Flash storage capacities (up to 32 GB), supporting diverse application performance and data storage needs.
  • Camera Options: for tasks requiring image capture or enhanced barcode scanning capabilities, select between models equipped with or without a high-resolution camera.
  • Scan Range: Different scan engine options are available for short–, medium–, or long-range barcode scanning, ensuring adaptability to a wide range of operational distances and environments.
  • Form Factor: Choose between the traditional handheld design and models with a pistol grip attachment for improved ergonomics and efficiency in scanning-intensive activities.

Selecting the suitable Zebra MC9300 model with an optimal mix of these features can significantly enhance productivity and operational efficiency, perfectly aligning with the specific needs of your work environment.

Accessories for the MC9300

Zebra offers a comprehensive suite of accessories for the MC9300 mobile computer, facilitating customization to meet unique operational demands. This assortment encompasses charging solutions, ergonomic improvements, connectivity enhancements, and protective gear, guaranteeing versatility and prolonged utility of the device.

Service Agreements for the MC9300

Zebra’s service plans for the MC9300 mobile computer offer tailored support and maintenance, from extended warranties to comprehensive technical assistance and quick device replacement. Options range from essential protection to 24/7 support packages, allowing organizations to choose the appropriate service level for their needs. These agreements ensure device reliability and operational efficiency, optimizing investment and minimizing downtime.

Zebra MC9300 Detailed Specifications


Dimensions: 9.4 in. L x 3.5 in. W x 7.4 in. H (240 mm L x 88 mm W x 189 mm H)
Weight: 26.9 oz./765g with battery
Display: 4.3 in. WVGA (800 x 480), color display
Imager Window: Corning Gorilla Glass
Touchpanel: Dual mode capacitive touch
Backlight: LED-backlit display
Power: Rechargeable Li-Ion: 3.6V, 7000mAh
Expansion Slot: MicroSD up to 256GB SDXC
Network Connections: USB 2.0, WLAN, WPAN (Bluetooth)
Notification: Audible tone, LED bar, haptic feedback
Keypad: Various configurations available
CPU: Qualcomm Snapdragon™ 660 octa-core, 2.2 GHz
Operating System: Upgradeable to Android 14
Memory: 4 GB RAM/32 GB Flash pSLC


Operating Temp.: -4°F to 122°F (-20°C to +50°C)
Storage Temp.: -40°F to 158°F (-40°C to 70°C)
Humidity: 5% to 95%, non-condensing
Drop Specification: Up to 10 ft. (3.1m) drops
Tumble Specification: 6,000 3.3 ft. (1m) tumbles
Sealing: IP67 and IP65
Vibration: Up to 4 g’s PK Sine
Thermal Shock: -40°F to 158°F rapid transition
ESD: ± 15kVdc air discharge
Scanning: Multiple 1D/2D imager options
Camera: 5MP front, 13MP rear with flash
NFC: Tap to Pair, ISO 14443 Type A and B

Wireless LAN: IEEE 802.11 a/b/g/n/ac, 2×2 MU-MIMO
Security: WPA/WPA2/WPA3 Personal and Enterprise
Bluetooth: V5.0 with BR/EDR and BLE
TAA: Optional compliance
Non-Incendive (NI): Suitable for use in Class I, II, III Div 2
Communication and Messaging: Workforce Connect solutions
Environmental Compliance: RoHS, REACH SVHC
Warranty: 1 year from the date of shipment
Recommended Services: Zebra OneCare®, VisibilityIQ™
Platforming: Mobility DNA, Enterprise MDK, Standard Android SDK