Many trade desks and parts counters struggle with slow, inefficient point-of-sale systems. These systems often require excessive clicking, manual data entry, and constant switching between screens, especially when built separately from Business Central.
That disconnect costs time, increases errors, and frustrates frontline staff.
The Counter Sales app from Insight Works eliminates that friction by giving Business Central users a purpose-built, high-speed order entry experience. Counter Sales is a point-of-sale solution designed for parts counters, trade desks, and smaller outlet stores. The app enables sales teams to create sales orders quickly, find inventory instantly, and complete transactions efficiently—all within Microsoft Dynamics 365 Business Central.
A User Interface Built for Speed
Standard Business Central order screens lack the speed and structure needed for counter sales. Counter Sales replaces the general-purpose layout with a streamlined interface tailored for fast-paced environments.
Users launch a new sales order using the Quick Sale function for fast, cash-based transactions or use the Take Order Wizard for more detailed quotes and customer-specific sales. Both methods reduce friction and guide users through the proper workflow.
Find the Right Item Without Slowing Down
Searching for inventory shouldn’t feel like a scavenger hunt. Counter Sales enables sales teams to search using keywords, item descriptions, product attributes, and cross-references—without needing to match exact terms or field formats.
Reps check real-time availability across locations, spot backorders, and instantly confirm pricing, which saves time at the counter and increases order accuracy.
Sell Smarter with Built-In Upsell Suggestions
Faster order entry matters—but smart order entry creates even more value. Counter Sales enables teams to automatically recommend upsell or cross-sell items based on actual sales history.
Whether selling a piece of equipment or a common replacement part, sales reps get instant suggestions for compatible accessories or frequently paired products—boosting both revenue and customer satisfaction.
Fast Customer Lookup and Contact Creation
Speed matters when a customer is standing at the counter or on the phone. Counter Sales enables quick searches by name, phone number, or email—and lets users create new contacts on the fly for tracking purchases or deposits.
Even for walk-in or one-time buyers, reps capture enough contact details to enable follow-up marketing or service tracking without slowing down the transaction.
The Smarter Way to Enter Orders in Business Central
- A simplified interface designed for speed
- More intelligent, more flexible item search
- Built-in upselling recommendations
- Fast customer lookup and entry
- Real-time visibility into pricing and inventory
Counter Sales streamlines order entry, enabling users to move faster and work smarter—right where they already operate.
To learn more about Counter Sales, visit POSforDynamics.com or reach out to your Microsoft Partner today.