Proof of Delivery: Leveraging Business Central for Optimized Logistics

In the ever-evolving digital world, businesses constantly seek innovative solutions for optimizing logistics. A prime example of such a tool is the Proof of Delivery app by Insight Works, which transforms your delivery process with real-time updates, absolute accountability, and seamless integration with Microsoft Dynamics 365 Business Central.

The Proof of Delivery App: A Closer Look

Born out of the Application Designer within Warehouse Insight (another app from Insight Works), the Proof of Delivery app boasts a suite of features to streamline, secure, and boost your delivery operations. This innovative application plays a crucial role in optimizing logistics by providing digital signature capture, geo-tagging, and real-time tracking features. Here’s a quick overview of the key features:

  • Digital Signature Capture and Geo-Tagging: Offer instant confirmation of receipt and record the exact delivery location, minimizing potential disputes and enhancing accountability.
  • Photo Evidence and Time Stamping: Capture photos of the delivered goods for visual proof while the exact date and delivery time are recorded, establishing a clear timeline of events.
  • Real-Time Tracking and Notifications: Customers are kept informed about the status of their deliveries with real-time updates, improving customer satisfaction.
  • Automatic Documentation: Streamlines the delivery process by feeding data directly into your Microsoft Dynamics 365 Business Central, creating immediate digital delivery reports, and reducing manual work.

A broad spectrum of professionals finds immense value in the Proof of Delivery app, including Supply Chain Managers, Logistics Coordinators, Delivery Drivers, Warehouse Managers, Customer Service Representatives, Business Owners, Quality Assurance Managers, E-commerce Business Managers, and Third-Party Logistics Providers.

Crafting the App with the Application Designer

Behind the creation of the Proof of Delivery app lies the Application Designer in Warehouse Insight. It offers a user-friendly, drag-and-drop interface allowing users to craft and modify existing extensions without in-depth coding expertise. The tool enables you to subscribe to events in your business processes and take control of operational flow, all through an intuitive interface.

Empowering Businesses with the Application Designer

With the Application Designer, a host of possibilities can be unlocked for optimizing logistics:

  • Creating Custom Reports: Create tailor-made reports that align with your business needs.
    Building Specialized Workflow Tools: Craft tools to facilitate workflows specific to your industry or company.
  • Designing Unique User Interfaces: Construct distinctive user interfaces for a more intuitive and streamlined user experience.
  • Automating Processes: Automate laborious manual processes to save time and improve operational efficiency.

Examples of what you can do with the Application Designer

  1. Item Reservation Tracking: An extension could be designed to manage and track item reservations more effectively. Leveraging the ‘After Item Reservation is Added’, ‘After Item Reservation is Changed’, and ‘After Item Reservation is Deleted’ event blocks, this extension could provide real-time updates on inventory changes, helping businesses make more informed inventory management decisions.
  2. Custom Barcode Scanning Workflows: Using the various “When a … is Scanned” event blocks, a custom workflow can be designed for every scanned item, document, license plate, or location in your warehouse. For instance, when an item’s barcode is scanned, additional details or prompts can be displayed, such as product images, storage instructions, or even specific tasks related to the scanned item.
  3. Package Verification: A Warehouse Insight extension can be created that uses the “Capture Signature” interaction block to verify the receipt of packages. Once a package barcode is scanned, the system prompts for a signature, ensuring accountability and reducing the chances of disputes.
  4. Location-Based Notifications: Utilizing the “Get GEO Location” action block, a practical extension could generate notifications or tasks based on the device’s physical location. This could be particularly helpful in large warehouses where locating specific items or navigating through different sections could be challenging.
  5. Automated Document Processing: An extension that triggers a series of automated processes whenever a document barcode is scanned could be created. For example, it could initiate data retrieval from Microsoft Dynamics 365 Business Central, perform necessary updates, and send the user a confirmation or error message through the ‘Display a Message’ or ‘Display an Error’ interaction blocks.

The Proof of Delivery app from Insight Works is a transformational tool that seamlessly integrates with Microsoft Dynamics 365 Business Central. It brings efficiency and transparency to delivery processes, from real-time tracking to digital signature capture, empowering everyone from Supply Chain Managers to Delivery Drivers.

Additionally, Insight Works’ Application Designer facilitates the creation of these bespoke extensions, opening a world of possibilities for businesses. Its intuitive, drag-and-drop interface lets you tailor workflows, interfaces and even automate processes, requiring no extensive coding skills.

Overall, the Proof of Delivery app and Application Designer are instrumental in optimizing logistics and streamlining delivery operations for businesses, fulfilling unique operational needs in the ever-evolving digital landscape.
To learn more, or install the app, visit