Yes, within limits that are worth understanding before promising anything to a customer. A carrier label is generated by the carrier, so its core layout is not yours to redesign. Dynamic Ship offers three practical routes: add Business Central data to the carrier label through option placeholders, print on larger label stock and use the space outside the carrier label area, or print a separate internal package label whose layout is entirely yours.
Adding Data to the Carrier Label
Shipment options in Dynamic Ship include placeholders that print additional information on the carrier label. Common choices are an external document number, a purchase order number, an invoice number, or an item number. Because these options can be held as templates by customer and by carrier, the same field can print for one customer and not for another without anyone remembering to tick a box. This is the lowest effort route and it covers most requests for a customer reference on the label.
Larger label stock is the second route. Printing the carrier label on a larger label and adding content below the carrier’s own area leaves the carrier layout untouched while giving you space for handling instructions, internal references, or compliance text. For deeper changes, the underlying label format can be accessed and modified through a customization, though this is development work rather than configuration, and not every carrier supports a modified format. Confirm with the specific carrier before committing.
The Internal Package Label Is Where You Have Full Control
The more useful answer for most customer-specific requirements is the internal package label. This is a Business Central report, printed per package as it is built, and the layout is yours. It can serve as an address label, a pallet label, a box level packing slip, or a compliance label, and the layout used can be selected based on the customer and the ship-to address being shipped to.
Layouts are edited in Word rather than requiring a report designer, so an existing layout can be copied and adjusted to match a trading partner’s specification. If a requirement involves certificate details, lot or serial identification, or country of origin statements, the internal package label is generally the right place for it, because it is not constrained by the carrier’s format and it can draw on Business Central data captured during packing, including lot and serial numbers scanned into each box.
One caution on certificate documentation specifically. Which certificate details are available depends on how that information is held in Business Central and, where the document is a formal certificate rather than a label, whether it belongs on a label at all. Treat this as a scoping conversation rather than an assumed capability.
Relevant Tools
Dynamic Ship provides the shipment option placeholders that print Business Central data on carrier labels, and the internal package label report that gives full layout control per customer and ship-to address.
License Plating supports a configurable label report for pallets, boxes, and containers, which is relevant when the packaging unit rather than the parcel is what needs the label.
The short answer is that the carrier owns the carrier label and you own everything around it. Most customer-specific requirements are satisfied faster through option placeholders and the internal package label than through an attempt to redesign what the carrier returns.