Dynamic Ship handles cross-border shipments inside Microsoft Dynamics 365 Business Central by pulling customs data straight from your item master and sales order, then transmitting it to the carrier when you generate the label. Shipping clerks, logistics coordinators, and customer service teams use it to create compliant international shipments without re-keying values, HS codes, or country of origin, and without logging into a separate carrier portal. For most shipments, the customs information is already there before you open the worksheet.
At a Glance
- Commercial invoice data defaults from the item master and order, so you rarely type anything.
- HS codes, country of origin, and declared values populate automatically from Business Central.
- Customs details are transmitted electronically to the carrier when you get the label.
- Tax identifiers, including EORI, VAT, and IOSS, are supported for cross-border compliance.
Have a Question about International Shipping?
Key Capabilities
Automated commercial invoice data. Item value, tariff number, country of origin, and weight default from the item card and General Ledger Setup onto the Customs Card. Override any value when needed, for example, to declare a demo unit at zero, but most shipments need no edits.
Electronic customs transmission. When you generate the label, the customs information is sent to the carrier electronically. The carrier returns a branded commercial invoice ready to clear customs, and you can still print a paper copy to attach to the package.
Tax identifier support. Dynamic Ship sends EORI, VAT, and IOSS identifiers for cross-border shipments. Sender identifiers pull from Company Information; receiver identifiers pull from the customer record. Identifiers can be entered per shipment or pre-set through Customer Options templates.
Incoterm control. Set the Incoterm per package or default it per customer through a package option template. The default is DDU (delivered duty unpaid) when none is set, and DDP and other terms are supported.
Duties and taxes billing. Route duties and taxes to the sender, the receiver, or a third party using the alternate billing payment types, so cross-border costs land on the right account every time.
Country-specific requirements are supported. Where a destination country requires a letterhead and signature on the commercial invoice, those images can be loaded into package options and applied per customer or as a default.
EEI and AES capture. The Customs Card records the ITN, AES number, or exemption code in the EEL/PFC field for US export documentation, and an AESDirect integration is available where required.
How International Shipping Works in Dynamic Ship
- Open the package worksheet for an international order and pack the items, or scan them into the package.
- Select the Customs action. The Customs Card opens and populates line values, currency, weight, country of origin, and tariff numbers from your master data.
- Confirm or adjust any value, then certify the customs information.
- Generate the carrier label. Customs data is transmitted to the carrier electronically, and the carrier returns a commercial invoice for the shipment.
Why Dynamic Ship International Shipping Stands Out
International shipping is usually the part of the day a shipping clerk dreads, because the documentation rules change by country and nobody remembers them all. Dynamic Ship removes most of that friction by already holding the data a customs declaration needs in Business Central. Country of origin and tariff number live on the item; the declared value comes from the order, and tax identifiers come from the company and customer records. By the time you open the Customs Card, the work is mostly done.
That automation is what makes the feature useful at both ends of the volume range. If you ship all day internationally, the speed compounds across every order. If you ship abroad only occasionally, you do not have to relearn the process each time, because the system assembles the declaration for you and transmits it to the carrier. The shipment that used to require a binder of customs notes now requires only a single scan.
Because Dynamic Ship reaches over 400 parcel, LTL, and FTL carriers, including DHL, Royal Mail, DPD, and other European and UK carriers alongside the US and Canadian networks, your team can route an international shipment to the carrier that actually serves the lane, then transmit clean customs data to that carrier from the same screen. The whole flow stays inside Business Central, where the order already lives.
Who Uses International Shipping
Shipping clerks use it to build a compliant cross-border shipment without hunting for HS codes or retyping values. Logistics coordinators rely on it to set Incoterms and route duties to the correct account for each customer, keeping landed costs predictable. Customer service reps reference the captured customs detail and tracking when an international buyer asks about a shipment. For finance and compliance staff, the recorded country of origin, tariff numbers, and tax identifiers create a consistent paper trail across every cross-border order.
Frequently Asked Questions
Dynamic Ship automatically populates commercial invoice data from your item master and sales order, including declared value, tariff number, country of origin, and weight. When you generate the label, the data is transmitted electronically to the carrier, which returns a branded commercial invoice for the shipment. You can also print the Business Central commercial invoice to include with the package, and your Microsoft Partner can customize that report for specific country or company requirements.
The tariff (HS) number pulls from the item’s Tariff No. field, and the country of origin pulls from the item’s Country/Region of Origin Code. If the item has no country set, Dynamic Ship falls back to the company’s Country/Region Code. Because both values are on the item card in Business Central, they are automatically populated on the Customs Card with no manual entry required for most shipments. Note that the Tariff No. field is hidden by default in Business Central SaaS and may need to be added to the page.
Yes. Dynamic Ship sends EORI, VAT, and IOSS tax identifiers for cross-border shipments through the carrier integration. Sender identifiers pull from Company Information, and receiver identifiers pull from the customer record. You can pre-set them per customer through a Customer Options template. Not every carrier supports every identifier, so available options depend on the carrier you select for the shipment.
You set the Incoterm per package or default it per customer through a package option template. When no Incoterm is set, the default is DDU (delivered duty unpaid), and DDP and other terms are supported. To bill duties and taxes to a specific party, use the alternate billing payment types to route the charge to the sender, the receiver, or a third party, so the cross-border costs land on the correct account.
Dynamic Ship records the ITN, AES number, or exemption code in the EEL/PFC field on the Customs Card for US export documentation. An AESDirect integration is available if your shipments require it. For shipments valued at $2,500 or less, you enter the standard exemption code. This captures and records export information for your documentation; teams with frequent high-value export filings should confirm the workflow aligns with their compliance process during setup.