Freight Price Rules for Microsoft Dynamics 365 Business Central
Freight Price Rules let Business Central shipping teams control exactly how freight costs get passed through to the customer, whether that means a markup, a flat handling fee, a discount, or a cap. Instead of applying one blanket freight policy to every order, teams building on Dynamic Ship set rules by customer, customer price group, or campaign, so freight becomes something you manage rather than something that happens on the invoice.
At a Glance
- Markup, discount, or cap freight cost by customer, price group, or campaign.
- Apply a minimum order total so a rule only kicks in above a set order value.
- Cap freight cost per carrier and service, so customers never see an unreasonable freight charge.
- All rules are configured inside Business Central, with no separate pricing system to maintain.
Have a Question about Freight Price Rules?
Key Capabilities
Rule scope by sales type. Build freight price rules against a specific customer, a customer price group, a campaign, or all customers so that pricing policy can be as targeted or as broad as the business needs.
Markup percentage. Apply a percentage markup on top of the actual freight cost to set the price charged to the customer.
Fixed price handling. Charge a flat freight amount regardless of the actual carrier cost, useful for customers or price groups that expect predictable shipping charges.
Line discount percentage. Discount the freight line by a set percentage, including a 100 percent discount to deliver freight free while still recording the actual cost.
Maximum rate caps. Set a ceiling on a specific carrier and service combination so freight above that amount costs the customer nothing extra.
Minimum order total trigger. Restrict a rule so it only applies once an order reaches a specified value, a common way to unlock free or discounted freight above a spending threshold.
Rounding precision. Round the calculated freight amount to a clean, customer-facing figure.
Agent and service-level specificity. Rules can be set at the shipping agent and agent service level, so a single customer can have different freight handling for, say, ground versus expedited service.
How Freight Price Rules Work in Dynamic Ship
- On the sales order, Dynamic Ship retrieves the live freight cost from the connected carrier for the selected service.
- Business Central checks for a matching freight price rule, starting with the most specific match: a rule tied to the exact customer and shipping agent service, then customer and agent only, then customer alone.
- If no customer-level rule applies, Dynamic Ship checks customer price group rules, then campaign rules, then generic rules for all customers.
- The matching rule’s rate handling, such as markup percentage, fixed price, or line discount percentage, calculates the price passed to the sales order freight line, while the actual cost stays recorded separately for reporting.
This means a single order can be marked up 15 percent for one customer, given a 100 percent discount on orders over $1,000 for another, and capped at a flat rate for a third, all without touching a separate pricing system.
Why Dynamic Ship Freight Price Rules Stand Out
Many shipping tools for Business Central handle freight pricing with a single flat percentage or per-package markup applied across the board. Dynamic Ship instead gives shipping teams a rules engine: markups, fixed prices, discounts, and rate caps that can be layered by customer, price group, or campaign, and processed in a defined order from most specific to most general. That level of control turns freight from a cost you pass through into a pricing lever you actively manage.
Because the rules live inside Business Central alongside the sales order and the customer record, there’s no separate pricing tool to configure or reconcile. A customer service rep can quote a rate, see the marked-up price land on the sales line in real time, and know the actual cost is still being tracked underneath for later reporting, all from the same screen where the order already lives.
Who Uses Freight Price Rules
Shipping managers and controllers set the rules themselves, deciding which customers receive markups, which price groups qualify for free-freight campaigns, and where rate caps protect margins on long-haul shipments. Customer service reps see the benefit at order entry: they can quote a customer’s freight charge on the spot and know it already reflects the right markup, discount, or cap without checking a separate spreadsheet. Finance and operations leaders use the same underlying cost and price data, surfaced through Dynamic Ship Analysis, to see whether freight is actually profitable by customer and carrier.
Frequently Asked Questions
A freight price rule is a configuration in Dynamic Ship that determines how a shipment’s actual freight cost gets converted into the price charged to the customer on the sales order. Rules can apply a markup percentage, a fixed price, or a discount. They can be scoped to a specific customer, a customer price group, a campaign, or all customers, with more specific rules taking priority over general ones.
Yes. Set a minimum order total on a freight price rule so it applies only once an order reaches that value, then pair it with a line discount percentage of 100% to zero out the freight charge while still recording the actual cost for internal reporting.
Yes, using the maximum rate field on a freight price rule. This sets a ceiling for a specific carrier-service combination, so freight above that amount costs the customer nothing extra. The maximum rate applies to a specific carrier and service; it cannot be set as a fully generic cap.
Markup percentage, fixed price, and line discount percentage each apply based on the rate handling selected for that rule, and by default, they do not combine within a single rule without a custom extension. Many teams achieve a marked-up-then-discounted result, such as showing the full freight cost with a 100 percent discount, by choosing the rate handling option that best fits the specific scenario.
Yes. The price your freight rule calculates appears on the sales order freight line as the unit price the customer is billed. The actual carrier cost is tracked separately on the same line, so your team can see both the charge and the true cost without additional reporting.