Bill Shipping to a Customer’s Carrier Account for Business Central

Dynamic Ship lets you bill shipping charges directly to a customer’s carrier account rather than your own, using third-party, receiver, or collect payment types. Shipping clerks, order desk staff, and customer service teams use this when a customer wants to control their own freight billing and carrier relationship. It removes the need to track down account numbers order by order or maintain the setup outside Business Central.

At a Glance

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Product Questions

Key Capabilities

Order-by-order billing. Set the payment type and account details for a single package directly from the Package Worksheet when a one-off shipment needs to be billed to the customer’s account.

Automatic billing by customer. Attach a Package Options Template with the customer’s carrier account details to their Customer Options record, so every future shipment for that customer bills correctly without re-entry.

Multiple payment types. Third Party, Receiver, and Collect payment types cover the different ways carriers structure alternate billing so that you can match the customer’s specific account setup.

Ship-to and carrier-specific rules. Configure billing per Ship-To Code and per Shipping Agent Code, with a default option that applies when no more specific match is found.

Programmatic billing. For customers whose account details already live elsewhere in Business Central, billing can be automated through Dynamic Ship’s Package Options extension events rather than duplicating the data.

Carrier-verified label output. Carriers print an indicator on the shipping label confirming the shipment is billed to the third-party account.

How Third-Party Billing Works in Dynamic Ship

  • Identify the customer’s carrier account number and confirm with the carrier whether it classifies it as a Third Party or Receiver account.
  • Enter the payment type, account number, and billing zip, state, and country in Package Options, either on the order itself or in a reusable Package Options Template.
  • For repeat customers, attach that template to their Customer Options record, so it applies automatically every time you pack an order for them.
  • Generate the label as usual. Dynamic Ship passes the billing details to the carrier, and the carrier confirms third-party billing on the printed label.

Why Dynamic Ship Stands Out

Many shipping setups treat customer-billed freight as a manual, order-level workaround: someone has to remember the account number and re-enter it every time. Dynamic Ship stores the billing configuration once, at the customer or ship-to level, and applies it automatically to every order thereafter, so the correct payment type follows the customer without extra steps from your shipping desk.

Because this configuration lives inside Business Central alongside the sales order and package data, there’s no separate system to maintain and no risk of the billing details drifting out of sync with the customer record.

Who Uses This

Shipping clerks configure and apply Package Options Templates during daily packing, especially for customers with standing accounts. Customer service reps set up the initial Customer Options record when a customer first requests billing to their own account. Logistics coordinators use the Ship-To and Shipping Agent-level rules to manage customers who ship from multiple locations or use different carriers for different lanes.

Frequently Asked Questions

Enter the customer’s payment type (Third Party, Receiver, or Collect), account number, and billing address in Package Options for the order, either directly on a package or through a saved Package Options Template. Once entered, Dynamic Ship passes the billing details to the carrier when the label is generated.

Third-party billing works when the carrier recognizes the customer’s account as available for third-party charges and is the most widely supported option across carriers. Receiver billing applies when the carrier account is specifically set up to receive charges directly.

Yes. Attach a Package Options Template containing the customer’s billing details to their Customer Options record. Dynamic Ship applies that billing configuration automatically to every package created for that customer going forward, including rules based on ship-to or carrier.

Support varies by carrier. FedEx Ground Collect, for example, does not use an account number and operates differently from standard third-party billing; UPS Consignee billing is not supported. Confirm the payment type used by your customer’s carrier account before configuring it.

Yes. Since billing rules can be set per Ship-To Code and per Shipping Agent Code, a single customer’s billing setup can account for different accounts, carriers, or locations without conflicting configurations.