Branded Package Tracking Pages for Microsoft Dynamics 365 Business Central
Dynamic Ship gives your customers a hosted tracking page that carries your logo, your links, and your brand, not the carrier’s and not the software vendor’s. When a customer clicks the tracking link in their shipment notification, they land on a professional, real-time tracking page that shows every delivery event, all without you having to build or maintain a customer portal. Shipping teams and customer service use it to keep the post-purchase experience on-brand and to reduce “where is my order” calls.
A branded tracking page is a hosted web page, served by Dynamic Ship and styled with your branding, that displays your customer’s live shipment status using the carrier’s tracking data.
At a Glance
- Show customers a real-time tracking page carrying your logo, links, and brand.
- Display the full set of carrier tracking events with the same level of detail as on the carrier's site.
- Reach the page from the tracking link in the shipment notification, with no portal to build.
- Keep the post-purchase experience in-house rather than handing customers over to the carrier.
Have a Question about Branded Package Tracking Pages?
Key Capabilities
Your branding, not the carrier’s. The tracking page displays your logo, advertising, and links. Customers see your business, not Insight Works and not the carrier, which keeps the experience consistent with the rest of your customer journey.
Real-time shipment status. The page pulls live status from the carrier across the supported network, so customers see the current location and progress as the shipment moves.
Full delivery event history. The page lists the delivery events and shows a clear tracking progress bar, the same level of detail a customer would get on the carrier’s own website.
No customer portal required. If you do not already have a tracking portal, the branded page provides one without web development. The page is hosted for you, so there is nothing to build or maintain.
Reached straight from the notification. Customers reach the page via the tracking link in their shipment notification email, so there is no account to create and no extra steps.
Works across the carrier network. Because Dynamic Ship connects to hundreds of carriers, the branded page presents tracking for parcel shipments across the carriers you actually use.
Configured inside Business Central. Branded tracking is part of your Dynamic Ship shipping setup in Microsoft Dynamics 365 Business Central, alongside labels, rates, and notifications.
How Branded Package Tracking Pages Work in Dynamic Ship
- Pack and label the shipment in Business Central. Dynamic Ship captures the carrier tracking number for the shipment and each package.
- Dynamic Ship sends the customer a shipment notification that includes a tracking link.
- The customer clicks the link and lands on your branded tracking page.
- The page displays real-time carrier status and the full event history, styled with your logo and links, and updates as the shipment progresses.
Why Dynamic Ship Branded Package Tracking Pages Stand Out
The moments after a customer buys are when they care most about where their order is, and that is exactly when many shipping setups hand the customer off. Plenty of shipping tools stop at a tracking number sent via email, which sends the customer to the carrier’s website to find out what is happening. Dynamic Ship instead gives the customer a tracking page that carries your logo and links and shows the same live event detail the carrier would, so the post-purchase experience stays inside your brand, and the customer never leaves your world to get an answer.
That on-brand experience does practical work, not just cosmetic. A clear, real-time page that customers can reach with one click from their notifications reduces the volume of “where is my order” calls and emails your team fields, because the answer is always one tap away and always up to date. For a growing business without a dedicated customer portal, the branded page delivers a polished tracking experience with no web development or hosting required.
Because branded tracking is configured inside Business Central as part of Dynamic Ship, it draws on the same shipment and carrier data you already capture when you label a package. There is no separate system for reconciliation, and there is no second source of tracking truth. The page reflects the carrier tracking number recorded in Business Central for the shipment, so what your customer sees matches what your team sees.
Who Uses Branded Package Tracking Pages
Customer service representatives point customers to the branded page and use it themselves to quickly answer status questions, with live carrier details in front of them. Marketing and brand owners benefit from keeping the post-purchase experience on the company’s branding, logo, and links rather than a carrier’s generic page. Shipping managers value that the tracking page works across the carrier network and requires no portal to build or maintain. Operations leaders see the payoff in fewer status inquiries reaching the team, since customers self-serve current information on a page that reflects your brand.
Frequently Asked Questions
A branded tracking page is a hosted web page, served by Dynamic Ship, that shows your customer real-time shipment status styled with your own logo, links, and branding. The customer can access it via the tracking link in their shipment notification. It displays the carrier’s live delivery events and a tracking progress bar. Hence, customers get full status details on a page that looks like your business rather than the carrier’s website or a software vendor’s page.
No. Dynamic Ship hosts the branded tracking page for you, so there is no web development or maintenance for you. If you do not already run a customer tracking portal, the branded page gives you one immediately. You configure it as part of your Dynamic Ship setup in Microsoft Dynamics 365 Business Central, add your branding, and customers reach the page through the tracking link in their shipment notifications.
Customers click the tracking link in the shipment notification email that Dynamic Ship sends when the shipment is processed. The link opens your branded tracking page, with no account to create and no login required. The page then shows live carrier status for that shipment, so the customer can check progress at any time with a single click straight from the email they already received.
Yes. The branded page presents the carrier’s delivery events and a tracking progress bar, the same level of status detail a customer would see on the carrier’s own site. The difference is that the page carries your logo, links, and branding rather than the carrier’s, so customers stay in your brand experience while still getting complete, real-time tracking information across the carriers you ship with.
It can help. When customers can check live, accurate status on a clear page reached with one click from their notification, fewer of them call or email to ask where their order is. The page always reflects the current carrier status tied to the shipment in Business Central, so the information customers self-serve matches what your team sees, making status questions easier to resolve when they do come in.