Business Central does not offer a direct way to simply repick and reship an already shipped sales order after a shipment is lost in transit, since the original order has already been fully processed through shipment. In most cases, properly reflecting the situation in inventory means issuing a credit for the lost shipment and creating a new sales order to cover the replacement.
Why the Original Order Cannot Simply Be Reshipped
Once a sales order has been shipped, and particularly once any associated pick has been registered, Business Central treats that transaction as complete from an inventory and fulfillment perspective. There is no native function to reopen that shipped order and generate a fresh pick and shipment against it. To accurately reflect that the original shipment was lost, and that inventory therefore needs to go out again, the standard approach is to credit the original order for the lost goods and create a new sales order to represent the replacement shipment, which then goes through a normal pick and ship process like any other order.
Using a Miscellaneous Shipment for a Quick Reship
For situations where the priority is simply getting a replacement package out the door quickly, and where formally tracking the inventory impact through a new sales order is not the immediate concern, Dynamic Ship supports creating a miscellaneous shipment. A miscellaneous shipment does not require an underlying sales order or even inventory to exist in the system for that shipment, and can be used to generate a label and get a replacement package moving right away. This is a practical option when speed matters more than immediate inventory accuracy, though it does mean inventory records will need to be reconciled separately afterward.
Undo and Redo as a Middle Ground
For companies not using more advanced warehouse document functionality, another option is to undo the previous shipment and then redo it. This avoids creating an entirely new sales order, but it also will not perfectly reflect the physical reality of what happened, since the original goods are lost rather than simply needing to be reshipped from existing stock. This approach works better as a workaround in simpler environments than as a fully accurate inventory correction.
Choosing the Right Approach
Which of these approaches makes the most sense depends on how important precise inventory accounting is for the specific situation versus how quickly a replacement needs to go out. Crediting the original order and creating a new sales order is the most accurate long term approach and keeps sales history and inventory correct. A miscellaneous shipment through Dynamic Ship is the fastest path to getting a replacement shipped when speed is the priority.
Related Tools
Dynamic Ship supports miscellaneous shipments for generating a shipping label quickly without requiring an existing sales order, which is useful for expediting a replacement after a lost shipment.
In summary, there is no built in repick and reship function for an already shipped order, and the most accurate path is a credit and new sales order, with a Dynamic Ship miscellaneous shipment available as a faster alternative when speed takes priority over immediate inventory precision.